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FAQ

When do I get my receipt after making a donation?

You’ll receive a receipt by email within 3-5 business days after your gift is processed online. Some exceptions apply during holiday closures.

Will you provide me with the contact information for my donors?

All personal information from your donors will be collected, protected, used, disclosed and retained in compliance with British Columbia’s Freedom of Information and Protection of Privacy Act (FIPPA). This offers donors great assurances that their information will be private and secure.

Unfortunately this means we cannot release donor lists to you, even though you solicited the gifts and they gave to your campaign. We know this can be frustrating, and have strategies in place to help you reach out to your donors, while ensuring FIPPA compliance. It’s also a great idea to get donors, especially if they are close contacts, to inform you directly when they’ve made a gift.

What’s your charitable business number?

#118520725 RR0001

Do you have any sample obituary language for directing donations?

General donations:

In lieu of flowers, please direct donations to Simon Fraser University online at give.sfu.ca, by mail to 2118 Strand Hall, 8888 University Dr, Burnaby, BC V5A 1S6 Canada or by calling 778.782.4154.

If you have selected a fund and have a customized link:

In honour of [name]’s passion for [topic], family and friends have started the [name of SFU Fund] at Simon Fraser University. Please help us create a legacy for [name] by donating online at [customized link], by mail to 2118 Strand Hall, 8888 University Dr, Burnaby, BC V5A 1S6 Canada or by calling 778.782.4154.

In lieu of flowers, please direct donations to [name of SFU Fund] at Simon Fraser University online at [customized link], by mail to 2118 Strand Hall, 8888 University Dr, Burnaby, BC V5A 1S6 Canada or by calling 778.782.4154.

Am I eligible for a tax receipt?

Gifts dated and postmarked on or before December 31 are eligible to receive a tax receipt for that calendar year.

Do students receive all of my gift? Is there any administrative cost associated with creating a scholarship or bursary?

All the funds provided for scholarships, bursaries and awards go directly to the student recipients. There are no administrative costs associated with your donation.

I'm an American donor. Will I get a U.S. tax receipt?

If you are a U.S. donor, and you make a gift online, you will receive a Canadian tax receipt.  SFU alumni and family of alumni can use a Canadian tax receipt against income in the U.S. However, if you would like a U.S. tax receipt, you need to donate by cheque, made payable to Friends of SFU.

How will I know who received my scholarship or bursary?

Every time your scholarship or bursary is awarded, we will notify you of the name of the student recipient.

Why am I receiving phone calls from SFU?

All year, we call donors and alumni to keep you informed on the impacts of your support around campus.

Our callers are all SFU students - many of them in their first few years of undergraduate studies. They are active in clubs on campus, volunteering in the community and, for most, this is their first real job.

When you receive your call from SFU students, please take a moment to chat, reminisce and find out first-hand how much your donation means to them and to everyone at the university.

If wish to update your communication preferences, you can do that here. Thank you for taking the time!

How do I pay for my award each year?

Each year we’ll send you a pledge reminder in advance of your award due date to request funds from you. You can pay for award with a cheque, or via credit card online or over the phone.